Table of Contents

Internet & TV

This page collects practical information about internet, TV and phone options in Unity Dorm.

Important: This is a resident-made summary, not an official provider page. Contracts, prices and contact persons can change. Always check the current notice board, your own contract and the provider information before signing anything.

Quick summary

Topic What to know
Internet Internet access is usually handled through a private provider contract.
TV TV over cable may require a separate contract depending on your setup.
Provider notice The entrance notice board has information from PŸUR about internet, TV and phone.
Old contracts Some older contract information may be outdated, especially notices referring to 2024.
Current contacts Check the notice board for current contact persons and phone numbers.
Before signing Compare prices and check whether you really need TV or phone.

Provider information

The notice board in the entrance area contains information from PŸUR about:

Service Notes
Internet Cable internet contracts may be available.
TV TV access may require a separate contract.
Phone Phone service may be offered as part of combined contracts.
Personal consultation The notice board may list a current local contact person.

This wiki does not copy personal phone numbers or email addresses from the notice board because they can change. Please check the current notice board if you need a direct contact.

Important note about old notices

One notice mentions that some old cable fee / internet arrangements changed in 2024.

Because this information may be outdated, do not rely on old dates or old handwritten phone numbers without checking the current notice board or asking the provider directly.

If you see an old notice What to do
It mentions a deadline in 2024 Treat it as historical information.
It lists a contact person Check if this person is still responsible.
It says old connections will be switched off Ask the provider or caretaker for the current status.
You already have a working contract Check your own contract before changing anything.

Before you sign a contract

Before signing a new internet, TV or phone contract, check a few things first.

Question Why it matters
Do I only need internet? Many residents do not need a TV or phone package.
Is there a minimum contract duration? Some contracts may run for 12 or 24 months.
Can I cancel when moving out? Important for exchange students or short stays.
Is the router included? Some contracts include a router, others charge extra.
Are activation fees included? One-time fees can make a contract more expensive.
Is the speed enough for me? Streaming, gaming and video calls may need better upload/download speeds.

Router and setup

If your contract includes a router, setup is usually done according to the provider instructions.

Step What to check
1 Check where the cable socket is in your room.
2 Connect the router as described by the provider.
3 Wait until the router is fully activated.
4 Rename the Wi-Fi network if you want.
5 Set a strong Wi-Fi password.
6 Test internet speed and stability.

If the router does not connect, check the provider instructions first. If the socket or building connection seems broken, ask the caretaker or provider.

Wi-Fi tips

Tip Why it helps
Put the router in an open place Better signal than hiding it behind furniture.
Avoid placing it directly on the floor A higher position often improves coverage.
Use 5 GHz Wi-Fi for speed Good for laptops, phones and streaming nearby.
Use 2.4 GHz Wi-Fi for range Better through walls, but usually slower.
Change the Wi-Fi name Makes your own network easier to find.
Use a strong password Prevents other people from using your connection.

TV

TV access may require a separate contract or package.

Before ordering TV, think about whether you actually need it. Many residents only use streaming services and do not need a cable TV package.

Situation Recommendation
You only watch streaming services Internet may be enough.
You want cable TV channels Ask the provider for current TV options.
You are unsure if TV is included Check your contract or ask the provider.
You are moving out soon Avoid long contract durations if possible.

Phone

Some internet offers may include phone service. Many residents do not need a landline phone.

Question Recommendation
Do I need a landline? Usually only if you specifically want one.
Is it part of a bundle? Check if the bundle is actually cheaper.
Are calls included? Check the details before using it regularly.

Moving in

If you just moved in:

Step What to do
1 Check the notice board for current internet / TV information.
2 Ask other residents which provider and plan works well.
3 Compare contract duration, speed, router costs and cancellation terms.
4 Order only what you actually need.
5 Keep your contract documents for moving out or cancellation.

Moving out

Before moving out:

Step What to do
1 Check the cancellation deadline of your contract.
2 Cancel early enough.
3 Return the router if required.
4 Keep proof of return or cancellation.
5 Do not leave your router or cables behind unless agreed.

Troubleshooting

Problem First things to try
No internet Restart the router and check all cables.
Router lights show an error Check the provider manual or app.
Wi-Fi is weak Move the router to a better position.
Internet is slow Test with cable if possible and compare with Wi-Fi.
Only one device has issues Restart that device and forget/reconnect the Wi-Fi network.
Cable socket seems broken Ask the provider or caretaker.

Privacy and shared living

Do not share your Wi-Fi password publicly. If you share it with guests, remember that you may be responsible for traffic through your connection.

If many people use your connection, speed and stability can get worse.

Final recommendation

For most residents, a simple internet contract is enough. Only add TV or phone if you actually need it.

Check the current notice board for provider contacts and offers, but do not rely on old dates or old handwritten notes without verifying them.